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Medical Review Officer (MRO)

medical review officer servicesMedical Review Officers (MROs) are licensed physicians, that must be board certified, passing an exam administered by a nationally recognized MRO certification board.  An MRO possesses basic knowledge about controlled substance abuse disorders, including legitimate explanations for laboratory confirmed positives, as well as issues related to adulterated, substituted and invalid specimens.  Their clinical experience is second to none, and they are hear to help you.

Medical review officers (or Occupational Health Physicians) are responsible for interpreting drug-testing results for employers and employees. They are equipped with all the skills needed to conduct drug tests, interpreting their results and making sure that employers have all the knowledge they need. They are also responsible for reviewing the result of each test and interviewing the employee afterwards. They will ask the patient if there are any legitimate medical reasons that may affect the outcome of the drug screening, ensuring that employers have the whole story, not just a result.

Mark Costanza, MD and Stuart Dorfman, MD, the co-owners of Healthworks-WNY,  work full-time to provide independent, confidential MRO services to their client companies, all while overseeing the accuracy, integrity and quality assurance of the testing processes performed by Healthworks-WNY.  They work together with their staff to ensure the timely flow of test results and other information to employers in a confidential manner, protecting the confidentiality of the drug testing information.  As MRO's, they can also provide MRO services for specimens collected at non-Healthworks-WNY facilities including those outside of the Buffalo and Western New York area. 

We are always available to answer your calls.

Why do you need MRO services?

Answer: When the MRO can determine that a legitimate medical explanation exists, the MRO will then "overturn" the results reported by the lab and, instead, report the "final" result to the donor's employer as "negative".   While a small percentage of companies will not pay the extra expense associated with MRO services, such services do greatly enhance the validity and reliability of the overall drug-testing process.   They also help ensure fairness to the donor and offer more protection to the employer in any case of later litigation due to a "positive" drug test where the employee has been suspended or fired. 

Resource Links

Medical Review Officer (MRO)

medical review officer servicesMedical Review Officers (MROs) are licensed physicians, that must be board certified, passing an exam administered by a nationally recognized MRO certification board.  An MRO possesses basic knowledge about controlled substance abuse disorders, including legitimate explanations for laboratory confirmed positives, as well as issues related to adulterated, substituted and invalid specimens.  Their clinical experience is second to none, and they are hear to help you.

Medical review officers (or Occupational Health Physicians) are responsible for interpreting drug-testing results for employers and employees. They are equipped with all the skills needed to conduct drug tests, interpreting their results and making sure that employers have all the knowledge they need. They are also responsible for reviewing the result of each test and interviewing the employee afterwards. They will ask the patient if there are any legitimate medical reasons that may affect the outcome of the drug screening, ensuring that employers have the whole story, not just a result.

Mark Costanza, MD and Stuart Dorfman, MD, the co-owners of Healthworks-WNY,  work full-time to provide independent, confidential MRO services to their client companies, all while overseeing the accuracy, integrity and quality assurance of the testing processes performed by Healthworks-WNY.  They work together with their staff to ensure the timely flow of test results and other information to employers in a confidential manner, protecting the confidentiality of the drug testing information.  As MRO's, they can also provide MRO services for specimens collected at non-Healthworks-WNY facilities including those outside of the Buffalo and Western New York area. 

We are always available to answer your calls.

Why do you need MRO services?

Answer: When the MRO can determine that a legitimate medical explanation exists, the MRO will then "overturn" the results reported by the lab and, instead, report the "final" result to the donor's employer as "negative".   While a small percentage of companies will not pay the extra expense associated with MRO services, such services do greatly enhance the validity and reliability of the overall drug-testing process.   They also help ensure fairness to the donor and offer more protection to the employer in any case of later litigation due to a "positive" drug test where the employee has been suspended or fired. 

Resource Links

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716.712.0670 x 3262