I wanted to say how great everyone has been at the Ridge Rd & Sheridan Dr offices in getting our drivers done so quickly for Random DOT & a few of the other last-minute drivers we sent for pre-employment. This morning I don't think the driver was there more than 5 mins!
I was very pleased with HealthWorks on all levels. The planning, coordination, organization, communication and professionalism I observed during the week of physical examinations was all top notch. Nothing negative to report at all. Nice job by all.
Just wanted you folks to know how much we appreciate you and the work you do. This makes our job a lot easier and for that we thank you.
HealthWorks has been a pleasure to work with over the years. There staff is very flexible; finding ways to fit drivers in for physicals when they have not made an appointment. It is great that the Depew office has later hours and is open on Saturdays. Their physicians and directors have always made themselves available to answer any questions. Health Works pricing has always been very competitive by industry standards.
I have been referring clients to HealthWorks-WNY for years and I feel as though we have created a great relationship. We had a minor issue recently and I received a call directly from Dr. Dorfman who took the time to listen and assure me that this would be resolved. This is just another example of the outstanding service that HealthWorks-WNY provides that we can continue to share with our clients and prospects.
We find HealthWorks-WNY to be a very professional, clean and friendly environment. Dr. Costanza has been an excellent source in addressing our questions or concerns. His accessibility has been outstanding. I would not hesitate to recommend the services of Healthworks-WNY as your occupational health provider. HealthWorks-WNY provides quality service to our company and its employees. Their concern for the customer is apparent in the work they do.
It is an honor and a privilege to provide this testimonial for HealthWorks-WNY. We have had a very long and successful partnership with HealthWorks-WNY over the years. The staff is outstanding. Sue Todtenhagen is extremely professional and personable. She assists us with finding locations for pre-employment physicals in other states, answers our many questions, and services our employees without missing a beat. Dr. Costanza and Dr. Dorfman are wonderful. They are extremely professional and are easily accessible for questions and clarification. That's very special for doctors who have a pretty solid schedule! Staff at all locations are extremely helpful, courteous, and professional. I have never had an issue being served in a timely and accurate fashion. Finally - the online system for retrieving drug screens is wonderful! It's so easy to access the information and process candidates to employment status to meet the demands of our business. I can't wait until we have access to more electronic reporting!
If all businesses functioned the way HealthWorks-WNY does, this world would be a more efficient place. I have needed HealthWorks-WNY services in several different ways over the past few years. The staff and administration has been very easy to work with and very accommodating to our needs. They have been flexible with their time and work steadily until the job is done. All members of HealthWorks-WNY staff has been professional in dealing with our students and staff. Dr. Costanza has helped us with physicals for our students many times. He is easy to work with and definitely goes with the flow as certain situations arise. I have never had difficulty getting appointments scheduled when I needed to. The doctor arrives on time and always has a very positive attitude. This may not sound like a big deal, but it is!! The cost of HealthWorks-WNY services is reasonable for the volume of work they provide. I feel lucky we have a business like HealthWorks-WNY to work with.
HealthWorks has been nothing less than stellar in every aspect of health care delivery. We have been associated with HealthWorks for four years. In that time, HealthWorks has provided comprehensive quality health care whether it is an occupational injury, fitness for duty exam, drug screen or annual occupational radiation health exam. Ease of access with three locations allows same day appointments to a health care provider and that is important in our high tempo work process. Doctors Dorfman and Costanza are always willing to make themselves available at any time (even weekends) in support of our organization. This kind of customer service is rare but greatly appreciated.
On behalf of the entire Lawley Organization, we would like to extend our sincere congratulations as one of this year's 2011 Health Care 50 honorees. Thank you for your leadership and your continued dedication to making a difference in the health of our region. It is an honor and privilege to call you a friend and an associate.