Walk-In Patients

While we always recommend calling ahead to schedule an appointment, we realize that this is not always practical, and so we gladly accept most walk-in patients after 8:00am where no appointment is required.  However, afternoon walk-ins, especially late afternoon, can become particularly challenging as we continually strive to achieve an optimal balance between maintaining normal clinic hours and seeing patients from what typically amounts to be an already full schedule of appointments.

For this reason, we will continue to honor walk-in patients up until 2:30 PM weekdays and 10:30 AM on Saturdays.  If you must walk-in after these cutoff times we strongly encourage you to call us in advance so that we can determine if we will be able to see you before closing.  If you choose not to call, we will certainly do our best to accommodate you, but please be advised that it is possible we may not be able to see you until the following business day.  A quick and easy phone call is all that is required to possibly avoid what can otherwise be an afternoon of frustration.  To speak with one of our Buffalo HealthWorks-WNY Customer Service Representatives, please call us at 716.712.0670 and follow the instructions prompting the use of your telephone keypad.  


Please be advised that an appointment must be scheduled in advance of your visit to one of our clinics.  Walk-ins will not be honored for CerteDrive managed DOT exams.  For more information regarding CerteDrive, please click on the link below.